Error please check cable connection

[lewisc20xe]

Installed tgflash onto new laptop
With new genuine tactrix j2534 interface
And I’m getting
Error please check cable connection .

It’s selects interface correctly
Registers that it’s k line

Then chucks up that error .

The laptop is new along with the tactrix 2.0 j2534 interface ..
Any advice ?

[memebot]

same error with module 007 edc16c35 on a 2007 e90 325d and genuine scanmatik 2 interface. On scanmatik driver interface I can see that it connects over k-line and I can read out ecu info but tgflash won't work. Other modules with can line are working fine