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Frequenly Asked Questions

Posted: Thu Jun 11, 2020 4:19 pm
by Raf TGFlash
  • How can I buy?
To purchase protocols you need to sign-up and log-in with your e-mail address which will be unique key for your account.
  • Can I pay with PayPal? Can I pay with VISA? Can I pay with MasterCard? Can I pay with AmEx?
Yes, you can pay with PayPal or Credit Card.
  • How fast is electronic delivery after payment?
Usually it is immediate.
  • If my computer/HDD is broken, how can I activate TGFlash on different system?
Please contact our support and we will assist with that.
  • Can I upgrade Standard to Master version?
No, this is not possible.
  • Can I use J2534 device with F-, G- BMW Series?
Yes, you can use J2534 or E-Net cable.
  • Is it possible use ICOM or K+DCAN adapter with TGFlash?
No, you can only use J2534 or E-Net cable.
  • Which J2534 devices were already tested with TGFlash?
Our customers successfully use (among others) Tactrix OpenPort, Drew Technologies Mongoose, Scanmatik, Actia Passthru.